KUN Coaching Academy Privacy Policy

This policy explains how personal data (“personal information”) is collected, used, and protected when you visit KunCoaching.com and KunAcademy.com (collectively referred to as “the websites” or “the service”) or when you use any of the products, programs, or services offered by
KUN COACHING ACADEMY L.L.C–FZ, referred to in this document as “the Academy” or “we” or “us”.

By accessing the websites or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by this policy.

The Academy is committed to protecting your data in accordance with Federal Decree-Law No. (45) of 2021 on Personal Data Protection (PDPL), and all applicable laws and regulations in the United Arab Emirates.

1. Policy Scope

This policy applies to all visitors and users of the Academy’s websites and services, including:

  • Account creation and electronic correspondence.

  • Registration for training programs, trips, and sessions.

  • Financial transactions through the website.

  • Interaction with forms, newsletters, or support tools.

This policy does not apply to websites or services not owned or controlled by the Academy.

2. Information Collected

a) Automatically Collected Information

When visiting the websites, certain technical data may be collected for security and performance improvement purposes, such as:

  • Internet Protocol (IP) address.

  • Browser type, operating system, and device used.

  • Pages visited and session duration.

This data is used to analyze traffic and detect any malicious use of the websites, and is not used to identify users.

b) Information You Provide Voluntarily

When registering, communicating with us, or purchasing services, we may request data such as:

  • Full name, country, and profession.

  • Email address and phone number.

  • Billing details and payment methods (securely processed through an approved external provider).

  • Messages, forms, or files you send to us.

You may choose not to provide some of this information, but this may limit your ability to use certain features or services.

3. Use of Information

Personal data is used for the following purposes:

  • Creating and managing user accounts and membership.

  • Processing orders and confirming reservations.

  • Administrative communication and customer service.

  • Developing and improving training programs and services.

  • Sending notifications, alerts, invitations, or marketing newsletters (with your consent).

  • Protecting systems from fraud or misuse.

  • Compliance with legal and regulatory obligations in the UAE.

Your information will not be used for any other purpose without your explicit consent.

4. Legal Basis for Processing

The Academy bases its collection and processing of your data on one of the following legal grounds:

  1. Your prior consent to processing.

  2. Execution of a contract or service agreement between you and the Academy.

  3. Legal obligation to which the Academy is subject under state laws.

  4. Legitimate interest related to service development and ensuring electronic security, while respecting your fundamental rights.

5. Billing and Payment

The Academy uses secure electronic payment systems provided by approved third parties in the UAE such as Stripe or PayTabs or others.
Please review the privacy policy of the service provider used when completing the payment process.
The Academy does not store payment card data on its servers, and all transactions are encrypted using secure SSL/TLS protocols.

6. Information Sharing

Your personal data may be shared only with specific parties, including:

  • Service providers contracted with us (electronic payment, technical support, limited marketing).

  • Certified trainers and implementation partners when necessary to provide the service you have chosen.

  • Government or judicial authorities when there is a legal obligation to disclose.

The Academy ensures that all these parties are bound by confidentiality agreements and data protection standards that equal or exceed the Academy’s standards, and they are not permitted to use the information for any other purposes.

7. Information Security

The Academy takes appropriate technical and organizational measures to ensure the security of your data, including:

  • Storing data on secure servers within approved data centers in the UAE.

  • Implementing encryption during transit and storage.

  • Regular security reviews and system updates.
    However, data transmission over the internet may not be completely secure, and you acknowledge that any electronic communication is at your own risk.

8. Cookies

The Academy uses cookies to improve user experience, analyze website interaction, and customize content.
You can control cookie settings through your browser, noting that disabling them may limit some website features.

9. Data Retention

The Academy retains your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with relevant laws and regulations.
After the purpose ends, data is deleted or converted to an anonymized format that cannot be linked to you.

10. Cross-Border Information Transfer

Your personal data may be stored or processed on servers located inside or outside the United Arab Emirates, depending on the location of service providers relied upon by the Academy.
The Academy ensures that any data transfer outside the country is conducted in accordance with Federal Decree-Law No. (45) of 2021, and that receiving parties provide a level of protection equal to or exceeding the level of protection applied in the UAE.
You can contact us at any time to learn about the countries or service providers to whom your data is transferred.

11. User Rights

You have the right to exercise the following rights regarding your personal data at any time:

  1. Right to Access the data we hold about you.

  2. Right to Rectification if the information is inaccurate or outdated.

  3. Right to Erasure (Right to be Forgotten) when the purpose of data retention ceases or when you withdraw your consent.

  4. Right to Restrict Processing in specific cases such as objecting to accuracy or purpose of use.

  5. Right to Object to processing if done for marketing purposes or based on legitimate interest.

  6. Right to Data Portability to another entity upon request, if technically feasible.

To exercise any of these rights, please contact us via email below with clear proof of identity to ensure your privacy protection.

12. Children’s Privacy

The Academy does not target children under 18 years of age and does not knowingly collect any personal data about them.
If it is discovered that a child has provided their data without parental consent, that data will be deleted immediately upon notification.
Parents and guardians are encouraged to monitor their children’s internet use and instruct them not to provide their personal data without permission.

13. Marketing and Email

The Academy may send newsletters or marketing offers to users who have voluntarily subscribed to our mailing list.
You can unsubscribe at any time via the link at the bottom of the message or by contacting us.
We will not share your email with any external party for marketing purposes, and its use is limited to direct communication from the Academy.

14. Affiliate Cookies and Advertisements

The websites’ pages may contain affiliate links or cookies from selected service providers and partners.
If you click on one of these links, cookies may be placed on your browser to track the purchase or registration process for commission calculation purposes only.
The websites are not responsible for the privacy policies or content of these external sites.

15. Security and Breach Reporting

The Academy takes all reasonable measures to protect your data from unauthorized access, modification, or disclosure.
In the event of a security breach that may affect your personal data, we will:

  • Notify you within a reasonable timeframe.

  • Report to relevant state authorities when required.

  • Take urgent corrective steps to minimize the impact.

16. Links to Other Websites

The websites may contain links to external websites or resources not under the Academy’s control.
The Academy is not responsible for the privacy practices or content of these websites, and users are encouraged to review their privacy policies before providing any data.

17. Policy Changes

The Academy reserves the right to modify this policy from time to time in line with legal, technical, or operational changes.
Any substantial modification will be announced through updating the publication date at the bottom of the page or via email notification.
Your continued use of the websites after posting the modified version is considered your implicit consent to the modifications.

18. Contact Us

For any inquiries or requests related to personal data or to exercise your rights, please contact us via email:
📩 privacy@kunacademy.com
or
📩 info@kuncoaching.com

Official Address:
KUN COACHING ACADEMY L.L.C–FZ
Business Center 1, Mezzanine Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.

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19. Effective Date

This policy is effective from October 24, 2025, and supersedes any previous versions of the Academy’s privacy policies.
Last updated: October 24, 2025.